You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.The following qualifies as being chronically sick or disabled: What qualifies as being "chronically sick or disabled"? You can purchase goods and claim VAT relief on behalf of another person, but we will require some personal information (of the individual you are buying for) at checkout. You are buying the products for your own personal or domestic use.You are chronically sick or disabled and.You (or the individual you are purchasing the goods for) must meet the following criteria What conditions do I (the customer) have to meet? Simply put, if the criteria below are satisfied we will not charge you VAT on some of the products available on our website. VAT Relief for the disabled is a government scheme that allows the zero-rating of goods if certain conditions are met. We are happy to process purchase orders, despatch goods and invoice you accordingly.įor further information please visit our Purchase Orders page. You can send a copy of your purchase order to or by post to the address above. VAT Relief - If you would like to place an order by post and claim VAT relief, please download and complete the VAT relief form below.ĭownload VAT Relief Declaration 5) Purchase orders from the NHS, schools, charities and councils Please make cheques payable to AlzProducts. You can then print the page, and post the print-out, along with your cheque and delivery details, to: This will take you to your basket page, showing the total costs involved. To make things simple, click the Add to Basket button on the product page concerned, then click Go to My Basket at the top of the screen. Please make sure you include the total price of the item, including any VAT and carriage. If you want to buy something on the website but do not want to enter your card details online, you can send us a cheque, along with the details of the items you want. If you do not have a business account with us please call our sales team on 024 7642 2224 who can create an order and invoice for you for payment by bank transfer. You can also download an invoice from your account. If you have a business account with us you can place orders online and choose payment by cheque/bank transfer during checkout.Īfter successfully placing your order you will receive our bank details and instructions on how to make payment. Our sales team will also be able to help you with any queries you may have regarding our product range. You can call us on 024 7642 2224 during our opening hours. Now "proceed to secure checkout" and follow the steps and instructions on the screen to complete your order. On the basket page, you can choose your delivery option, view/amend your product selections, and we will calculate the total cost of your order. You can then use the "view basket" link located at the top of every page to view your virtual shopping basket. Simply add any products that you would like to purchase to your virtual shopping basket using the "add to basket" links located on all product pages. Purchase orders from NHS, schools, charities and councilsĪt AlzProducts we have a fully functional and easy to use checkout process.All major debit/credit cards including Visa, Visa Debit, MasterCard, AMEX, Maestro.If you have a faulty product please Contact Us before returning your order. We offer a 30-day no hassle return policy for any product purchased from our website, all we ask is that the product is returned in excellent condition. International business customers please contact us so we can enable purchasing on your account. Unless you are a business customer who has purchased from us before. We currently only ship to the United Kingdom and Ireland Unfortunately we have made the decision to temporarily restrict our international shipping options. Express delivery - DPD Courier - 2-3 working days - £19.99.We do not charge any extra for delivery but please be aware delivery may take slightly longer than quoted. Delivery times displayed are accurate for products with availability "in-stock for immediate dispatch"Īll orders placed for delivery to Northern Ireland are charged at our standard UK rates shown above.Orders placed after cut-off time on Friday will be dispatched on Monday (excluding bank holidays).* Order must be placed before this time, Mon-Fri for same day dispatch
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